The contract between The TEFL Academy and the student will be on these conditions, to the exclusion of all other terms and conditions. Any variations to these conditions shall have no effect unless agreed in writing.
Receipt of a confirmation email after a booking indicates our acceptance of the student’s booking. All students studying the combined course option must print their confirmation email and bring it to the first day of their course.
Transport to and accommodation at the venue is not included in the price of the combined TEFL course.
Food and other related costs are not included in the combined TEFL course price.
In the event of a course being unable to take place due to trainer illness or other circumstances beyond our control, the course may be cancelled. The TEFL Academy will endeavour to provide an alternative trainer but this is not always possible. We will try and arrange an alternative date, but if any new arrangements are not suitable, a full refund will be offered. We accept no liability for travel, accommodation costs or loss of earnings.
The TEFL Academy reserves the right to change our course prices or other services on our website at any time.
The TEFL Academy does not accept liability for any loss or additional expense caused by delay or interruption to travel services, weather conditions, civil disturbance, industrial action, strikes, wars, floods, sickness or force majeure. Such losses or additional expenses are your responsibility. Force majeure represents unusual and unforeseeable circumstances such as war or the threat of war, riots, terrorist activity, civil strife, industrial disputes, natural or nuclear disaster, fire, flood or adverse weather conditions.
The TEFL Academy does not accept responsibility or liability for death, bodily injury or illness caused to the student or any other person included on the booking. Any claims shall be subject to Irish law in respect of any question of liability or quantum, and all proceedings shall be within the sole domain of the Irish courts.
Our internship/volunteer opportunities and the jobs posted on our jobs board are provided by third parties. Although we will endeavour to assist students to the best of our ability, we can accept no liability for the actions or conduct of any third party organisation.
The TEFL Academy does not process any card payments directly on our server. We do not store or process personal financial information. All payments are processed by our payment processor WorldPay.
The 6-month enrolment on the online course starts from the day that the student pays for the course in full.
All assignments must have been submitted no later than 2 weeks before the enrolment end date. Students who wish to apply for an extension, may incur additional fees.
The TEFL Academy always endeavours to ensure all assignments are marked promptly. However, there can be delays in busier times or due to moderation requests from our accrediting body. The TEFL Academy cannot be held responsible for any circumstances resulting from such delays.
Students are entitled to a full refund of the course fee if they cancel within 14 days from the date they made the purchase of the course (combined and online-only version), unless this is within the 7 days of the start date of the classroom course (combined course only). In this case no refund is possible. Cancellations made after 14 days of the date they purchased the course will not be eligible for a refund. All refund requests must be made in writing.
If the date for the student’s chosen course is more than two weeks away they have the option of paying a £50 deposit. The student will be invoiced for the remaining balance with a payment link, to the email address used to make his/her booking. The remaining balance must be paid in full no longer than one week before the course date. All balance payments are non-refundable. Access to the online course is provided on receipt of the full balance payment.
If for whatever reason the student wishes to change the date of their course, they must notify us of the change at least seven days prior to the course date. Any changes requested will only be accepted for available dates within the next three months from the original course date, and must be at the same location. All changes are subject to availability and only one change per booking will be accepted.
Native speakers of English will naturally be way above the minimum standard of English for this course. Non-native speakers should have an English level of C1 (Advanced), as a minimum. Students may test their English level here: https://learnenglish.britishcouncil.org/en/content. Students found not to have a C1 level of English will not be able to complete the qualification and no refund will be provided.
All of our staff have the right not to be subjected to aggressive, abusive or offensive language or behaviour, regardless of the circumstances. Examples of this behaviour include, but are not limited to; threats of physical violence; swearing; inappropriate cultural, racial or religious references; rudeness, including derogatory remarks. The TEFL Academy practises a zero-tolerance policy in regards to such behaviour. All students are required at all times to conduct themselves in an appropriate manner including in their dealings with other students, staff and external organisations. Disruptive or antisocial behaviour could result in being asked to leave the course.
Please note; Under no circumstances whatsoever will amendments or cancellations be accepted less than 7 days before the course date. Any student who wishes to amend or cancel within the 7 days of the course date, for whatever reason, will forfeit their course fee.
This Agreement is governed by the law of Ireland.