Ashley Seaward

Honours Law Degree South Africa.

Oversaw day-to-day office operations such as organising correspondence, managing incoming calls, and creating business records. Maintained impeccable office organisation to support efficiency, professionalism, and performance objectives. Kept office operations running smoothly and efficiently by implementing procedure and policy improvements. Managed client communications by answering phones and corresponding through email. Administered physical and digital filing systems, keeping records well-organised and easily retrievable for team members. Completed daily billing, collections, and reporting duties. Liaised directly with customers to meet needs and maintain satisfaction. Identified data discrepancies through careful analysis, promptly researching issues for quick resolutions. Recruited and hired staff for organisational vacancies and enforced consistent policies across the workforce. Coordinated strategic plans for administrative services management and optimisation to use available resources best. Set up business contracts, obtained signatures and processed paperwork. Compiled information and produced graphs to assist with financial reporting and budgetary management. Advised senior management on facilities needs and delivered ongoing operational support.

Formulated and submitted project reports to the supervisor to relay developments and areas of concern, providing improvement solutions. Applied for building permits to legally enable the construction of projects. Hired and managed subcontractors to install electrical and plumbing, instilling discipline with quality and deadlines. Forecasted anticipated changes to introduce risk mitigation strategies and practice preparedness. Developed operating budget to determine costs and expenditures to keep the project moving. Reviewed engineering documentation to determine the order of construction operations. Maintained site safety and kept work aligned with budget, schedule, and applicable building codes. Provided organisational leadership and established business vision to achieve sales, profit, and revenue goals. Managed financial functions such as operations budgeting, accounts payable and accounts receivable. Reconciled daily sales, returns and financial transaction reports and prepared bank deposits. Maintained accurate records for operations, inventory, income, and expenses.

Conferred with banks, home inspectors and other service providers to meet terms and conditions of purchase agreements before closing dates. Showed building models to prospects based on expressed needs and preferences. Acted as an intermediary in negotiations between buyers and sellers, striving to give fair deals to both parties. Expanded market share by executing successful sales strategies capitalising on current conditions. Promoted property sales through adverts, open houses, and participation in multiple listing services. Compare listed properties with recently sold estates of a similar nature to determine competitive market prices. Wrote contract documents, purchase agreements and closing statements. Coordinated property closings, overseeing the signing of documents and disbursement of funds. Communicated with owners regarding home and loan status. Interviewed clients to determine property needs and preferences. Presented purchase offers to sellers for consideration with recommendations for next steps.

Formulated marketing and promotional strategies to drive business revenue. Determined optimal mix and levels of stock to meet demand and minimise costs. Managed finances by controlling budgets and authorising expenditures. Held regular meetings with trade staff to delegate tasks, and communicate market trends, sales KPIs and priorities. Established budgets for specific projects and teams and controlled costs. Hit sales targets by seeking opportunities for operational expansion and new customer acquisition. Developed retail strategies with seasonal changes and implementation plans for deployment teams. Recruited motivated, personable staff to deliver outstanding customer care. Hired and trained staff for optimum performance against sales and marketing objectives. Devised promotional offers and discounts to peak customer interest.