HOW TO DEAL WITH PERSONALITY CONFLICTS IN THE EFL CLASSROOM
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Learning English as a Foreign Language is often done in a classroom. What this means is that there will be a number of students who spend many hours in the same room with each other. While this can make for a great atmosphere in the class if all the students get on, it can also spell trouble if the learners don’t. And let’s face it, we can’t get on with everybody all the time, so it’s not surprising that personality conflicts can happen in our English classrooms.
It is unfortunate that this can happen because when it does it can interfere with the learning process. The affective filter is a term used to describe the emotional and motivational factors which can help or hinder progress in the language classroom and it is precisely this which can be upset by conflicts between students. The optimal learning environment is one in which the students are relaxed and happy and the affective filter is low and learning can take place easily. If, however, the students are stressed, anxious or unhappy the affective filter will be high and learning will be difficult. If a student is not getting on with another student, this can result in precisely this situation.
Dealing with such a situation can be tricky because it must be handled with care and sensitivity. Especially with older students, it should not be the job of the English teacher to mediate between two students – they are adults, after all. Sometimes people just don’t get along and nothing can be done about it. On the other hand, there are methods and procedures which can be adopted by the teacher to ensure that this personality clash does not interfere with the classroom activities.
When possible, try not to group the involved parties together; there is no need to antagonise the situation further and it should be possible in this way to avoid any possible conflict. At the same time, though, it should not be necessary to tiptoe around the students in question so don’t let the situation affect your teaching too much. If necessary you can address the particular students and deal with the situation in a mature manner, but sometimes it is best to ignore it completely.
The bottom line, though, is that it is not your responsibility to maintain a friendly atmosphere in the classroom. This is something that can be expected from a group of adults and your students should not be any different.
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You have the right to object to the ELEARNING FUTURES LTD processing your personal data in the following circumstances:
Personal information used for direct marketing
If we are using your personal information to send you direct marketing, you have the right to object at any time. If you exercise this right, we will stop processing your personal information for direct marketing purposes. However, we may keep your information on a “suppression list” to ensure your information is not added to any marketing lists at some point in the future.
Automated decision making and profiling
- ‘Profiling’ is the automated use of personal data held on a computer to analyse or predict things that have a legal effect, or other similarly significant effects, on the individual. Examples would include economic situation, health, personal preferences or interests and location. You have the right not to be subject to a solely automated decision (that is, a decision made electronically, with no human intervention), and this may include profiling (although there is no general right to object to profiling). If you are concerned the ELEARNING FUTURES LTD has made a solely automated decision about you, you can object.
- Please note, ELEARNING FUTURES LTD is allowed to carry out automated decisions with no human intervention where you have given your explicit consent to this processing (although you have the right to withdraw your consent).
- We are also permitted to make automated decisions with no human intervention in the following circumstances:
- The automated decision is necessary to enter into, or perform a contract, or complete a contract involving you and the ELEARNING FUTURES LTD.
- The automated decision is allowed under a law passed at the European Union level, or at the level of the European Union or EEA member state level (i.e., is allowed under national law). The law will provide safeguards to protect your rights and freedoms.
However, you still have a general right to object in both of the above circumstances, providing reasons why you think the processing is having a negative effect on you. If you do object, we will carefully consider your reasons, and decide whether to review the decision-making process in your specific case.
Right to data portability
- If you have provided your information to ELEARNING FUTURES LTD, you have the right to request and receive a copy of that information in a structured, commonly used and machine-readable format.
- You also have the right to ask us to send the information we hold about you to another organisation.
- There are some situations in which the right to data portability does not apply. For further information, please contact us.
Exercising your rights concerning the processing of your personal information
If you wish to exercise any of the above rights concerning the way in which we process your personal information, please contact:
Risk Management Team
ELEARNING FUTURES LTD,
21-22 Old Steine,
Email: [email protected]
Your right to complain to a national data protection regulator (data protection supervisory authority)
- If you think we have processed your personal information unfairly or unlawfully, or we have not complied with your rights under GDPR, you have the right to complain to a national data protection regulator.
- Complaints about how we process your personal information can be considered by the data protection regulator.