Jonathan Grossberg

In my current role, I conduct cost and discount analysis to assist in managing and clearing old stock. I develop detailed reports to identify optimal discount strategies without incurring losses. Additionally, I analyze sales data and inventory levels to recommend pricing adjustments and promotional offers.

In my current role, I create graphics, art, and script content to enhance video quality and engagement. I conduct research to ensure the accuracy of video content and coordinate video elements to produce a cohesive and polished final product. Overseeing the entire production process, I manage everything from concept development to editing and finalization. I also review and edit blog posts to improve flow, readability, and overall quality, making necessary revisions to enhance content structure and coherence. I ensure that blog posts meet quality standards and align with the company's voice and branding, and collaborate with writers to provide feedback and suggestions for content improvement.

In my current role, I research and develop comprehensive social media strategies to enhance online presence and engagement. I create detailed posting schedules to ensure consistent and strategic content distribution across platforms. By analyzing market trends and competitor activities, I inform strategy development and optimize campaign effectiveness. I also analyze marketing data and campaign performance to provide actionable insights and recommendations, and monitor and evaluate the effectiveness of marketing strategies and initiatives. Additionally, I conduct market research to identify trends, opportunities, and competitive benchmarks.

In my current role, I conduct a comprehensive review of the website, addressing design elements such as fonts, colors, and typographical errors. I research and implement effective optimization methods, including SEO best practices, and scan website settings and code to identify and resolve technical issues affecting performance. I analyze website statistics to evaluate site functionality and user engagement and organize the product catalogs for improved user navigation and accessibility. By enhancing product visibility through strategic placement and optimization techniques, I redesign site layouts to improve user experience and ensure a visually appealing interface. I streamline navigation by restructuring menus and links to facilitate easier access to information and implement responsive design techniques to ensure optimal performance across various devices and screen sizes. Additionally, I conduct usability testing to gather feedback and make iterative improvements to site functionality. I also create numerous graphics for social media, including stories and posts, and design engaging visual content to enhance brand presence and drive audience interaction. Furthermore, I design multiple logo concepts using a photograph of the owner’s dog, collaborating with the client to finalize the design.

In my current role, I design and build small terrariums for retail, contributing to product diversity and sales. I select and arrange plants and decorative elements to create visually appealing and functional terrariums, ensuring high-quality craftsmanship.

In my current role, I analyze data from social media and website analytics to track performance, user behavior, and SEO effectiveness. I utilize analytics tools to generate reports and presentations that inform strategic decision-making across the business. By monitoring trends and patterns across various platforms, I optimize content strategies and enhance the overall digital presence.

In my current role, I conduct in-depth research on various plant species to create detailed and accurate profiles. I compile these profiles for use in social media posts, website content, and marketing materials, providing valuable information and insights on plant characteristics, care, and benefits to enhance content quality. I also monitor industry developments and competitor activities to offer strategic insights and recommendations. Additionally, I conduct comprehensive market research to identify trends, customer preferences, and the competitive landscape, and develop detailed reports and presentations to communicate research findings and recommendations to the team.

In my current role, I conduct comprehensive reviews and optimizations of the Wix website, addressing design elements and implementing SEO best practices. I scan website settings and code to resolve technical issues and improve site performance. I also redesign site layouts and streamline navigation to enhance user experience and accessibility across devices. By analyzing website statistics, I evaluate functionality and user engagement, and conduct usability testing for continuous improvement. Additionally, I developed a Python web scraper to track product prices and monitor competitor pricing, implementing automated data collection for real-time insights.

In my current role, I manage all social media accounts, including Facebook, Instagram, TikTok, and YouTube, by creating unique daily content tailored for each platform. I record, edit, and produce videos, handle photography, and design engaging animated video intros and outros to ensure brand consistency. I develop and implement strategies based on social media analytics to enhance online presence and interaction. Additionally, I capture and edit high-quality photos and videos of plants, integrate them into social media and website content, and analyze performance metrics to adjust content strategies for optimal results. I also assist with on-site workshops by recording and editing event footage for publication on YouTube.

In my previous role, I created detailed policy documents covering various aspects of company operations, including customer service, inventory management, and employee conduct. I conducted reviews and updates of existing policies to align with organizational changes and industry best practices. I collaborated with management and staff to ensure policies were practical and effectively communicated, and developed training materials and facilitated sessions to educate employees on new and updated policies.

In my previous role, I managed all customer service functions, addressing and resolving customer inquiries and complaints with efficiency and professionalism. I ensured a high level of customer satisfaction through prompt and effective problem-solving and provided comprehensive support via multiple communication channels, including email, phone, and live chat. Additionally, I developed and implemented customer service policies and procedures to enhance service quality.

In my previous role, I advanced executive operations through streamlined administrative assistance. I drafted and refined correspondences, spreadsheets, and presentations with precision and orchestrated meetings and conferences seamlessly for associates. I ensured office consistency by guiding employees on procedural nuances and managed internal and external office calls with efficiency and professionalism. I oversaw the inventory of office equipment and supplies to maintain smooth operations and optimized workflow and organization to enhance productivity. Additionally, I implemented stringent expense monitoring and documentation to support budget management, coordinated administrative support and logistics for routine activities and special projects, and applied administrative skills to troubleshoot diverse issues for vendors and customers. I also organized office staff events, effectively managing scheduling conflicts, and gathered, organized, and synthesized data and information for management.

In my previous role, I thrived in collaborative design environments, effectively incorporating feedback to improve design quality. I led successful end-to-end design projects with a strong grasp of the development process and collaborated across organizations to enhance design quality and refine processes and tooling. I tackled complex design problems, delivering effective solutions while managing multiple priorities and excelling in rapid iterations to meet tight deadlines. I enhanced products with system-oriented approaches, responsive designs, and a focus on accessibility. Through extensive industry research, I developed mass-producible, customer-focused designs and identified and addressed problems proactively through thorough investigations. I secured approvals with polished design presentations to customers and committees and optimized designs by incorporating feedback from various departments.

In my previous role, I efficiently managed stock requirements to meet both internal and external customer needs. I improved operational efficiency by maintaining an accurate inventory item location database and conducted cycle counts and comprehensive audits to ensure inventory accuracy. I handled fragile merchandise with care to minimize damage and organized incoming inventory for seamless storage or immediate stocking. By proactively identifying restocking needs through accurate inventory assessments, I ensured effective inventory control. I also ensured visibility and readability of stock labels and delivered exemplary customer service by addressing queries and providing product insights. Additionally, I maintained stock freshness by promptly removing damaged or expired items from shelves.

In my previous role, I spearheaded daily sales operations on Shopify, consistently meeting and exceeding sales targets. I orchestrated customer service initiatives, swiftly resolving issues to uphold a high level of customer satisfaction, leading to positive reviews and repeat business. I played a pivotal role in the procurement process for new inventory, ensuring a seamless supply chain and optimal product availability. Additionally, I strategically managed the acquisition and maintenance of shipping supplies, optimizing logistics efficiency and cost-effectiveness.