Rajesh Chetlur

-Managed secured and unsecured debt portfolios, including home loans, personal
loans, and credit cards for global clients
-Analyzed clients' nancial situations to provide customized strategic advice and
nancial planning & guided clients in making informed nancial decisions, fostering
long-term banking relationships.
-Negotiated repayment plans and settlements with clients to reduce delinquency rates
while maintaining compliance with banking regulations
-Provided insights and recommendations to improve debt recovery strategies and
enhance overall nancial advisory service
-Maintenance of internal systems to ensure seamless and accurate transaction
processing
-Conducted nancial risk assessments and advised clients on managing their debt
effciently
-Achievement : Promoted to Senior Financial Advisor & mentored three individuals in
their job responsibilities and training

-Analyzed website listings to identify and remove prohibited or illegal activities and commodity sales in compliance with EBay policies.
-Highly detailed surveillance of the website in order to prevent listings from being
activated for promoting illicit actions
-Engaged with clients & members via chat and email, providing detailed information
on policies and guidelines aligned with international and EU laws & regulations.
-Responded to customer queries, conducted investigations, and provided timely
updates regarding resolution outcomes.
-Trained and mentored newly on-boarded employees, guiding them through website
policies, tool practices, and job responsibilities, while evaluating their performance.
-Achievement : Promoted to Process Specialist, led a team of 16 individuals and
oversaw their job responsibilities, training, and performance improvement.

-Explained products and services, addressing customer inquiries regarding pricing and
features.
-Delivered persuasive sales pitches to promote sales in business.
-Handled inbound calls from potential customers in response to advertisements,
providing detailed service information