Tholang Tidimalo

Utilize various tracing techniques and strategies to collect personal information of customers
with outstanding debts
• Manage recoveries, non-payment and write-offs
• Management and monitoring of the debt collection process; tracing, customer queries and
payment process
• Contact customers with balances and negotiate payment terms and schedules • Minimize objections for payment and suggest available customer-friendly payment options • Development of bi-weekly account report updates
• Allocating debt collection accounts to subordinates
• Negotiate extended payment plans and the best course of action for customers seeking to avoid further debts
• Use software to keep detailed notes regarding conversations with customers and outcomes •Offer clients several payment options and arrange for the prompt repayment of balances
• Communicate with management and other team members about methods and strategies to ensure a positive rate of customers agreeing to repay their debts
• Issuing of summonses management
• Need analysis of initiation of the legal process

• Keep track of assigned accounts to identify outstanding debts of
• assigned accounts signed with the company
• Supervise team of five (5) debt collectors strategically
• Develop strategic collection plan course of action to recover outstanding payments • Locate and contact debtors to inquire of their payment status
• Negotiate payoff deadlines or payment plans
• Collect debt
• Reconcile debt collection accounts monthly

• Assisting with developing clear communications to stakeholders; students, teachers, parents about the curriculum etc.
• Identifying opportunities for art opportunities within and outside of the scope of the school
• Coordinating arts and craft activities across the school within the agreed policy framework.
• Engaging the external stakeholders in initiatives (through the Public Relations Department) to maximize public relations benefits to Tsholofelo Primary School

• Delivered a pleasant guest experience through the best combination of food, drinks, gelato and desert Responsible for personal bank - ensured accuracy of all financial calculations and returned appropriate change; maintained adequate cash for making change
• Maintained a thorough understanding of all menu items and answered questions regarding food and drink items and their preparations

• Controlling and directing food preparation process
• Creating menu items and facilitating food testing with Senior Chefs
• Ensuring food quality
• Managing food stock inventory
• Preparing meals