How To Make a Needs Analysis Questionnaire for ESL Students
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More and more emphasis is being placed on the student-centred classroom, and for good reason. The students and their needs should be the focus of the classroom and this should be reflected in the content and style of the lessons and activities. In other words, it is vital to find out what your students need in order to plan appropriate and relevant lessons specifically for them.
Creating a needs analysis is the first step to finding out exactly what your students need. A needs analysis is a useful tool for finding out a whole range of information which will help inform your decisions related to the class. A needs analysis can be carried out simply through a questionnaire, using written prompts for a written exercise or a class discussion. However it is done, though, it needs to include certain information.
Needs analysis Part 1: Autobiographical information: Nationality, age, occupation
This information will show you the range of your class in terms of age, but will also help you to tailor content which will be relevant to certain professions or cultures. This is especially important when it comes to religious considerations.
Needs analysis Part 2: Motivating factors: Reasons for learning English
The reasons for learning English will help you understand your learners more and help you understand where their motivation is coming from. In this way you will realise if it is necessary to introduce extra motivational aspects into your lessons. The motivation will also reflect exactly what your students want to learn.
Needs analysis Part 3: Educational background: Previous English learning experience
This is to help you understand your learners as learners. If they are not accustomed to the TEFL style of teaching but come from a more traditional background, it may be necessary to explain your methods or spend some time focussing explicitly on the theory behind your classroom activities.
Needs analysis Part 4: Preferred learning method: Learner style, likes and dislikes in the classroom
Finding out the learner styles of your class will inform decisions relating to classroom activities. Usually there are a range of learner styles which means you will need to incorporate activities to include all types of learners. The same goes for likes and dislikes, but if you find that nobody likes a particular activity, make sure you remember that!
Needs analysis Part 5: English skills: Best and worst skills
If, for example, the whole class has very good listening skills and are more focussed on reading and writing to prepare them for an academic context, then there is no need to spend unnecessary time on listening skills.
Needs analysis Part 6: Usefulness: What English is needed in terms of real-world activities
The English covered in the classroom should be a reflection of what your students will be using in the real world. If they need to interact with people on the phone, this is what should be happening in the classroom.
Needs analysis Part 7: Content: Any specific English specialisation
If students are not looking at improving their English in a general sense, they may have very specific needs in terms of what English they need to learn. This can be anything from Business English to Aviation English to Nursing English or even just Academic English.
Doing a needs analysis is definitely a necessary part of any introductory lesson. With older learners and adults it can easily be done as they are aware of their needs and their strengths and weaknesses, but with young learners you will need to come up with an activity, game or worksheet which will give you the information you need.
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- However, if the personal information we no longer need would assist you in establishing, exercising or defending a legal claim, you can require us to keep the information for as long as necessary. We may ask you to provide an explanation and any available supporting evidence that a legal claim is ongoing or contemplated.
Right to erasure of personal data (“the right to be forgotten”)
In the following circumstances, you have the right to require that ELEARNING FUTURES LTD securely deletes or destroys your personal information:
- If the personal information we hold about you is no longer necessary for the purposes for which we originally collected it.
- The processing is based on consent – if you have previously given your consent to ELEARNING FUTURES LTD collecting and processing your personal information, and you notify us that you withdraw your consent. Please note: withdrawing your consent does not mean the processing of your personal data which occurred before the withdrawal was unlawful.
- We are processing your personal information for direct marketing purposes, and you want us to stop.
- If you think ELEARNING FUTURES LTD has processed your personal information unlawfully.
If you think any of the above situations apply, we may ask you for an explanation and further information to verify this.
Right to object to processing
You have the right to object to the ELEARNING FUTURES LTD processing your personal data in the following circumstances:
Personal information used for direct marketing
If we are using your personal information to send you direct marketing, you have the right to object at any time. If you exercise this right, we will stop processing your personal information for direct marketing purposes. However, we may keep your information on a “suppression list” to ensure your information is not added to any marketing lists at some point in the future.
Automated decision making and profiling
- ‘Profiling’ is the automated use of personal data held on a computer to analyse or predict things that have a legal effect, or other similarly significant effects, on the individual. Examples would include economic situation, health, personal preferences or interests and location. You have the right not to be subject to a solely automated decision (that is, a decision made electronically, with no human intervention), and this may include profiling (although there is no general right to object to profiling). If you are concerned the ELEARNING FUTURES LTD has made a solely automated decision about you, you can object.
- Please note, ELEARNING FUTURES LTD is allowed to carry out automated decisions with no human intervention where you have given your explicit consent to this processing (although you have the right to withdraw your consent).
- We are also permitted to make automated decisions with no human intervention in the following circumstances:
- The automated decision is necessary to enter into, or perform a contract, or complete a contract involving you and the ELEARNING FUTURES LTD.
- The automated decision is allowed under a law passed at the European Union level, or at the level of the European Union or EEA member state level (i.e., is allowed under national law). The law will provide safeguards to protect your rights and freedoms.
However, you still have a general right to object in both of the above circumstances, providing reasons why you think the processing is having a negative effect on you. If you do object, we will carefully consider your reasons, and decide whether to review the decision-making process in your specific case.
Right to data portability
- If you have provided your information to ELEARNING FUTURES LTD, you have the right to request and receive a copy of that information in a structured, commonly used and machine-readable format.
- You also have the right to ask us to send the information we hold about you to another organisation.
- There are some situations in which the right to data portability does not apply. For further information, please contact us.
Exercising your rights concerning the processing of your personal information
If you wish to exercise any of the above rights concerning the way in which we process your personal information, please contact:
Risk Management Team
ELEARNING FUTURES LTD,
21-22 Old Steine,
Email: [email protected]
Your right to complain to a national data protection regulator (data protection supervisory authority)
- If you think we have processed your personal information unfairly or unlawfully, or we have not complied with your rights under GDPR, you have the right to complain to a national data protection regulator.
- Complaints about how we process your personal information can be considered by the data protection regulator.